Refund Policy | Navicare

At NaviCare, we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you engage with our services or website.

1. Information We Collect

We collect only the information you voluntarily provide, such as:

Your name, email, phone number, or other contact details when you complete a form or reach out to us.
Health-related information shared for advocacy or consulting purposes, which is kept strictly confidential.

We may also gather anonymous data (like page views or site usage) through analytics tools to better understand how visitors engage with our website.

2. How We Use Your Information

Your information is used to:

Provide personalized advocacy and consulting services
Communicate with you about your care, service updates, or scheduling
Improve our website and offerings
Comply with legal or regulatory obligations

We do not sell or share your personal data with third parties unless required to deliver a requested service (e.g., referring you to another provider) or as required by law.

3. Data Protection

We take reasonable and appropriate measures to protect your information using secure systems, confidentiality practices, and restricted access to sensitive data.

4. Your Rights

You can request access to your data, corrections, or deletion at any time. Simply email us at NaviCareNetwork@gmail.com.

By using our services or website, you consent to the terms of this Privacy Policy.

Last updated: July 20, 2026

Welcome to NaviCare, a patient advocacy and nurse consulting service operated by NaviCare, PLLC. By using our website or services, you agree to the following terms:

1. Services Provided

NaviCare offers personalized health advocacy, diagnostic navigation, and care coordination. We do not diagnose, prescribe, or replace the advice of your licensed medical providers.

All consulting and advocacy support is educational, strategic, and individualized. Service agreements may vary based on client needs and will be defined in writing prior to the start of work.

2. No Medical Advice

While services are provided by a licensed Registered Nurse, NaviCare does not offer medical diagnosis, treatment plans, or emergency care. You should always consult your medical provider for clinical decisions.

3. Client Responsibility

You are responsible for sharing accurate and complete information to help us best support your care journey. You agree not to use this website or service for unlawful, harmful, or misleading purposes.

4. Payment Terms

All services require an upfront retainer, with usage deducted by the hour. Ongoing work is subject to the terms outlined in your signed agreement.

5. Limitation of Liability

While we aim to provide helpful and compassionate support, NaviCare is not liable for outcomes beyond the scope of our advocacy role.

6. Changes to Terms

We may update these terms occasionally. Your continued use of NaviCare’s services indicates your agreement with the most current version.

If you have questions or concerns, contact us at NaviCareNetwork@gmail.com.

Last updated: July 20, 2026